TERMS AND CONDITIONS

BOOKING AGREEMENT

By booking with Our Admins/Travel Consultants, you have read this agreement and you fully understand these terms, and you recognize that you have given up rights by booking with Our Admins/Travel Consultants in consideration of being permitted to participate in our travel services and payment plan options. Our travel consultants are independent travel agents with their own agencies. We at Royal Dream Enterprises make sure we supply you with legal, knowledgeable, and trustworthy agents to assist with planning your vacation packages.

You agree to these terms voluntarily and without any inducement or duress. The airline change/cancel fee of $200 applies once it is ticketed. This fare must be paid in full and ticketed within 4 days from when the reservations were made.

RESERVATIONS AND PAYMENT - All balances are due 45 days prior to departure. Special payment policies may apply and will be advised at the time of reservation. If payment is not received by the due date, the airline and all other reservations will be canceled. Our Admins/Travel Consultants are not responsible for any penalties, fare increases, or fees incurred due to late payment. Submission of payment to Our Admins/Travel Consultants signifies the acceptance of the Terms & Conditions of Sale.

FORMS OF PAYMENT - Payment may be made by money order, cashier's check, debit and credit cards from American Express, Visa, MasterCard, Discover Card, Invoice, Zelle, or Venmo. All returned items are subject to a $35 service charge.

LAST-MINUTE RESERVATIONS - Reservations are accepted up to the day of departure, subject to availability. International destinations may require up to three days advance notice. A special handling fee per booking will be assessed to reservations accepted within 14 days of departure for all bookings that are considered last minute. This fee will be determined by your consultant as it pertains to their business terms and conditions and policies.

CANCELLATIONS & REFUNDS - Our Admins/Travel Consultants will assess a fee for cancellations, which will not exceed the total vacation package price, plus a cancellation fee which will be determined by your consultant as it pertains to their business terms and conditions and policies... Additional airline, hotel, and/or supplier fees may also be charged. Airline cancellation policies apply to all bookings in addition to the consultant policy. Once travel has begun, there will be no refunds for any unused or partially used travel component for any reason. While every effort will be made to provide all items on the travel itinerary as booked, Our Admins/Travel Consultants reserve the right to cancel or alter any reservation for any reason prior to departure. Should this occur, refunds will be made without any further obligation by Our Admins/Travel Consultants. If you fail to set up a refund request prior to your final payment due date, your reservation will cancel due to non-payment at 11:59 pm on your final payment due date. No refunds will be given on reservations that cancel due to non-payment and travel insurance will also be voided if the request for a refund or cancel is not received and approved in writing prior to the final payment due date along with the late /cancel fees. There are no exceptions. Reservations automatically cancel and cannot be retrieved. Reservations that cancel with travel insurance are only fully refundable if paid in full. All reservations with travel insurance that are not paid in full will only receive a refund of the deposit paid less the cost of travel insurance and cancel fees. There are no refunds after the final payment due dates. With respect to the travel arrangements made in connection with this transaction, Our Admins/Travel Consultants represents and acts as agent for disclosed principals and independent contractors, including carriers, transportation companies, tour operators, wholesalers, service companies, hotels, etc. Our Admins/Travel Consultants are not responsible or liable for any acts, omissions, financial stability, delays, or changes by any of these entities. Neither Our Admins/Travel Consultants nor any of its representatives shall be or become liable or responsible for any loss, injury, or damage to person, property, or otherwise in connection with any accommodations, transportation or other services resulting directly or indirectly from any extraordinary circumstances, including but not limited to acts of God, dangers incident to the sea, fire, breakdown in machinery, acts of governments, de jure or de facto, war, hostilities, civil disturbances, strikes, riots, thefts, epidemics, medical quarantines, customs regulations, defaults, delays or cancellations of or changes in itinerary, routing or schedules from any cause beyond the control of the Our Admins/Travel Consultants or from any loss or damage resulting from insufficient or improperly issued passports, visas or other documents. The above information is intended to assist you with your travel plans but does not necessarily represent complete and up-to-date travel information for your specific plans.

NO-SHOWS - Failure to travel without prior notification is considered a no-show and the entire cost of the reservation is non-refundable, subject to the policies and procedures of the providers of travel and accommodations.

CHANGES AFTER DEPARTURE - No refunds will be granted on unused services once travel has commenced. Our Admins/Travel Consultants will assess a per-person fee for changes made after the commencement of travel. Changes in return transportation to the extent permitted by carrier(s)' tariff may be made only through Our Admins/Travel Consultants representatives. Changes in travel arrangements that result in additional monies owed due to price differences, fuel surcharges, ticket re-issuance fees, etc. are due and payable directly to Our Admins/Travel Consultants representatives at the time of change.

LIMITATION OF LIABILITY - By making a reservation, the customer acknowledges that in all events, Our Admins/Travel Consultants shall not be liable for any incidental or consequential damages and that the sole extent of Our Admins/Travel Consultants liability, if any, shall never exceed the amount actually paid by the customer to Our Admins/Travel Consultants.

ACCOUNT SUMMARIES - Account summaries are sent to the group coordinator for bookings of shared rooms. No individual summaries can be requested. It is the responsibility of each client to maintain an accurate balance and payment history information regarding their booking, reservation status, and payment dates. Royal Dream Enterprises is not responsible for client payment history or balance information. While we make every effort to provide up-to-date information, Royal Dream Enterprises is not liable for any errors or omissions by the vendors/travel consultants or misinformation provided by the client.

PASSPORTS AND VISAS - Passengers are responsible for ensuring that they have the proper travel documents and MUST CHECK with the respective consulate(s) or visa agency to determine whether any visas or passports are required. Passports are required to be valid for at least 6 months after the date of travel. Some countries require a full blank “VISA” page in the passport for stamping purposes. Any information provided in the travel description pertains to US citizens only. Non-US citizens should check with the respective consulate of the country(s) to be visited for current entry requirements. We strongly suggest that all cruise passengers have a valid passport in their possession while cruising.

GROUP HARMONY - To ensure the desired group synergy, Our travel consultants reserve the right to accept, reject or expel any individual who is deemed disruptive or incompatible with the interests of the group, including, but not limited to, individuals who are intoxicated and/or under the influence of drugs leading to a negative experience for the remainder of the group. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, will necessarily be borne by the passenger. All unused services are non-refundable.

FORCE MAJEURE - Royal Dream Enterprises will not be deemed in breach of this agreement or otherwise liable to you, by reason of delay in performance or nonperformance of any of its obligations under this agreement to the extent that any such delay or nonperformance is due to any Force Majeure. “Force Majeure” means, in relation to Royal Dream Enterprises, any circumstances beyond the reasonable control of Royal Dream Enterprises (including, but without limitations, acts of God, explosion, flood, tempest, forceful wind, fire or accident, war, or threat of war declared or undeclared, acts of terrorism, sabotage, insurrection, riots, strikes, civil disturbance, requisition, sickness, quarantine, pandemics, government intervention, weather conditions, defects in machinery and vehicles, delay, wildlife, or other untoward occurrences).

If Royal Dream Enterprises, and/or any of its travel suppliers, are affected by Force Majeure, they shall be entitled to, and may in their sole and absolute discretion, vary or cancel any itinerary or arrangement in relation to the trip. Payment of any refund by our travel consultants to you as a result of the non-performance of any obligations hereunder shall remain in its sole and absolute discretion, although our travel consultants shall use all reasonable efforts to reimburse you where possible. However, our travel consultants shall be entitled to deduct from any refund recoverable the reasonable actual and potential costs to travel consultants of the Force Majeure and applicable cancellation fees.

Regarding civil unrest, once our travel consultants have investigated the prevailing situation, as it deems fit, it shall remain in our travel consultants' sole and absolute discretion whether to proceed with the trip. You may in such circumstances cancel the trip subject to each supplier’s terms and conditions.

TRAVELERS WITH DISABILITIES - In order to enjoy your tour fully, we recommend that you select a trip that is suitable to your physical capabilities. Tour participants requiring any form of assistance, including travelers with physical disabilities, sight or hearing impairments, are required to notify your travel consultant before reservations for review and our agreement. Additionally, the tour participant must be accompanied by an individual responsible for providing those services. Tour managers, guides, drivers, or other tour, hotel, and ship personnel are not able to provide such assistance. In order to participate in escorted tours, passengers must be able to understand and follow instructions given by the Tour Director at all times, both for the successful operation of the tour as well as for their safety. Our travel consultants reserve the right to reject participation or remove any individual from a tour if notification was not provided and/or when, in our sole judgment, continued participation would significantly hinder the services to be provided to all guests. Expenses, including cancellation fees and/or costs for alternate travel plans or to return home, will be the sole responsibility of the passenger. Escorted tours are fast-paced, often requiring lengthy walks over uneven terrain. In the interests of group harmony, clients should be able to maintain the pace of the tour. Clients with special needs may be better served independently. Our travel consultants can suggest touring options based on specific requirements.

WHEELCHAIRS AND WALKERS - USA Tours: Pursuant to the Americans with Disabilities Act (ADA), Our travel consultants seek to accommodate disabled travelers to the extent possible and consistent with the specific tour itinerary. Nevertheless, you may find that certain tour features may not be accessible to the extent that you require a wheelchair, scooter, or other special equipment to participate. We cannot provide individual assistance to travelers with wheelchairs or other mobility devices. We regret that some itineraries cannot accommodate wheelchairs or motorized scooters. Passengers are required to advise our travel consultants of their accessibility requirements before booking, in order for our travel consultants to determine if reasonable accommodations are available. Our travel consultants will endeavor to accommodate special access needs but do not guarantee that they will be able to do so in all cases.

INTERNATIONAL TOURS - Hotels, sea, and river cruises outside of the United States are not required to comply with ADA requirements and therefore may not have ramps, wide entryways, or elevators to accommodate disabled passengers or devices such as wheelchairs, walkers, and motorized scooters. Due to physical constraints and space limitations, wheelchairs, walkers and motorized scooters may not be taken aboard motor coaches and river cruises.

SERVICE ANIMALS - Service animals cannot be accommodated on international escorted tours. Passengers on the USA escorted tours who require a service dog because of a disability should check with our travel consultants prior to booking a tour.